Win customers, grow loyalty and improve customer experiences

Solve your biggest customer challenges and grow the lifetime value of your customers

#1 

Acquiring new customers

Identifying, connecting and acquiring the right customers will drive the growth and profitability of your business.

#2

Customer Loyalty

The right blend of product satisfaction and emotional connection will build customer loyalty and feed your business’s sustainability and longevity.

#3

Increasing customer spend

Increasing customers’ total spend will transform your business, reduce costs and increase the value of your customer base. 

#4

Product innovation

The closer you are to your customers the more successful your creation of innovative products will be.

Get better connected to your customers’ purpose, their motivations and emotions, and deliver improved customer experiences through intelligent, actionable customer insight.
Our team has worked with customers and brands across a variety of sectors. 
At the Pharmacy

Retail

Waitrose
Tesco
M&S
Krispy Kreme
John Lewis
Sainsburys

Feel confident that your customer engagement will be optimised at every step of the journey with our insight services

Conception

Build & develop the customer strategy

 

The strategy shapes the way forward and determines the research needed and the intelligence required to deliver sustainable success and growth against the customer challenge.

Investigation

Gathering the customer intelligence

 

 Insight is at the heart of a great customer roadmap, listening to customers and developing a greater understanding of their needs, desires, motivations and their purpose enables businesses to deliver experiences that truly matter.

Execution

Driving action & ROI

 

Turning insight into action is the key to delivering great experiences, showing customers that you have listened to them and taken action is a powerful driver of customer loyalty and advocacy 

Get in touch

Let's have a virtual coffee to talk about how Intelligent Purpose can help you grow your business.